Currently, Tiny Machines 3D is fulfilling orders normally and shipping out daily. However, COVID-19 has affected a lot of the elements of our business and we only expect things to get worse. Imports from China, as well as other countries, are slowly coming in, allowing us to restock some 3D printers and spare parts and we have not seen any delays on outgoing shipments made within the domestic USA yet.
Due to a recent surge in sales, our lead times for 3D Printers have increased. As of today, it is 1-2 weeks but this cannot be guaranteed. Please inquire for more information and thank you for choosing Tiny Machines 3d for your 3D Printer needs.
Technical support will be prioritized starting with existing customers, focusing on warranty issues first then all other tickets. Phone support will be limited as we are all having to work on orders. If you need to speak to someone, leave a message and we will call you back. Please be patient with us in these unsettling times as we work diligently to maintain excellence in our service.
Here at Tiny Machines 3D, we are maintaining a high level of care to prevent the spread of COVID-19. We’re maintaining good hygiene practices including frequent hand washing and sanitizing of common areas. We’re also encouraging our employees to stay home if they’re feeling sick.
We hope all of you are safe and staying healthy.
Tiny Machines 3D
Here are some resources on COVID-19
See below for some constructive uses of 3D Printers